Refund Policy

Our Promise

We want you to be completely satisfied with your SimpleFeasibility report. If our service doesn't meet your expectations, we offer a straightforward refund policy:

Eligibility for Refund

You are eligible for a full refund if:

• You request a refund within 30 days of your purchase date
• You provide a reason for the refund (helps us improve)
• You haven't previously received a refund for a SimpleFeasibility purchase

Refund Process

What Happens After a Refund

Once your refund is processed:

• Your access token will be deactivated
• Any generated reports will remain accessible for 7 days, then be deleted
• You will receive email confirmation of the refund

Non-Refundable Situations

While we aim to accommodate all reasonable requests, we cannot offer refunds for:

• Requests made after the 30-day period
• Purchases where the report has been shared with third parties (investors, banks, etc.)
• Abuse of the refund policy (multiple refund requests)
• User error in data input (reports reflect the data you provide)

Partial Refunds

In some cases, we may offer a partial refund or credit:

• If you're unsatisfied with specific aspects of the report
• If technical issues prevented full use of the service
• As a goodwill gesture for service interruptions

Disputes

If you have a payment dispute, please contact us before filing a chargeback with your bank. We're committed to resolving issues directly and fairly.

Chargebacks filed without first contacting us may affect your ability to use SimpleFeasibility in the future.

Contact Us

For refund requests or questions about this policy:

Changes to This Policy

We may update this refund policy from time to time. The policy in effect at the time of your purchase will apply to that purchase.